• Book your Trains to arriving at Katra in any time & Return at Late Evening After 19.30pm From Udhampur OR Jammu Station.
• On Tour Guests are requested to carry 2 Passport Size Photo + Original & 2 photo copy (xerox) of any Photo ID proof (Except Pan Card) i.e. Passport / Driving Licence / Voter's ID along with them. Also submit a copy of the same at the time of booking.
• Only Post Paid i.e Billing Network operates in Leh Ladakh & Jammu - Kashmir. Available Network is Airtel -BSNL - Jio - Idea & Vodafone.
• In Certain Snow areas Gum Boots, Gloves & Long Jackets are available on rents. Our Manager can guide you regarding same.
• Shree Kanaiya Travels do not recommend shopping at any specific shop, it is at sole discretion of Guest / traveller.
• Be careful, you can be cheated in horse riding, shopping and sports activities, so you need to be very careful.
• We would appreciate, if the guest does not lend their ears to the drivers as most of the time they misguide the passengers. In such instances we would request them to contact our executive.
• To reach the glacier and gondola cable car station, walk 1.5 km or you can hire ponies / horses on direct payment basis as vehicles are not allowed to go beyond a certain point in Gulmarg , Sonmarg and Pahalgam.
• Climate in Jammu - Kashmir is not predictable so you need to carry winter, summer & monsoon wears - Thermals, Gloves, Monkey Cap, Cotton, Sweater, Sun's Screen & Winter lotions , Vaseline, Sun glasses, Sports Shoes, Umbrella/Windcheater, Vicks, Camphor, etc.
• Carry your Regular Basic medicines & Basic First Aid Kit with you.
  

 General Rules :

Railway Arrangements :

• The charges shown in each program do not include any kind of railways fare of either side. Tourists are required to arrange the railway tickets by them selves. The company is not responsible for any problem/s regarding railways Tickets.
• It is necessary to book at least 60 days in advance before the schedule departure of the Tour. We do not accept any responsibilities and liabilities for the railway tickets of the passengers who book with us for less than 60 days from the scheduled departure of the train. If we have to make any alternate arrangement, then the extra cost of making alternate arrangement should be borne by the passengers only.
• If a train is missed for any reason/s or a train is cancelled by the railway authorities, in such cases whatsover alternate arrangements made by the Tour manager will be abide to every Tourist and if any extra amount for making such arrangements is to be paid the same will have to be borne by the Tourist.
  
• Berth Nos. & Coach Nos. of Railway Tickets are allotted by the computer and therefore passengers  have to accept as they are given.
• Every Tourist joining the Tour is requested to keep with him the photo ID proofs of Indian Nationality such as Driving License, Passport, Election / Income tax PAN Card, Post Identity Card etc. during the Tour.
  
• NO SERVICES & MEALS DURING TRAIN JOURNEY.
• Date of Departure and the duration of the Tour program is mentioned from Mumbai in this literature to facilitate the Tourists to arrange their railway/Air tickets for the Tour journey.
• No Coolie Sarvice.

Transport Arrangements :

• The company will arrange the Non A/C vehicle arrangements to visit the places of sight seeing for one time only.
• No arrangements of vehicle will be made again if the Darshan or the entry time of the visiting place is closed, road blockage or for any reason so far.
• Tourist will have to go by walk to the places nearby of the stay of our hotel and to the place where our bus can not reach. If the Tourist desire to go there by any other vehicle, he / she will have to arrange at their own cost.
• For child independent seat booked will only be provided a separate seat in bus journey

Food Arrangement :

• Morning tea / coffee with breakfast Lunch & Dinner will be served as per convenience during the bus journey. Sweet dish will be served thrice in week. Plates for serving food will be arranged by the company and will be washed and cleaned by the company staff.
• Special Arrangements for Jain Foods.
• The company will not arrange a tea / coffee, lunch or dinner during the Train / Air journey.
• Breakfast, Tea, Lunch Dinner will not be provided in the hotel room.
• Milk powder is being used for the preparation of tea / coffee. and Any Milk Item.
• Evening Tea / Coffee not provide during the journey.
  
• NO SERVICES & MEALS DURING TRAIN JOURNEY.

 Stay Accommodations :

• We have published the names of the Hotels for each Tour, even though we reserve the right to change the same, if the accommodation is not available in the Identified / Specified Hotel for the particular package Tour due to reasons beyond our control. We shall make all our best efforts to shift the passengers to the Hotel maintaining / having more or less the same standards. No refund will be allowed when we have provided alternative / similar accommodation. The rooms shall be allotted as per the check-in time of the respective Hotels, and they shall have to be vacated as per the check-out time of the Hotel.
• Night stay accommodations will be arranged in good hotel and attached toilet bath, Double bed Non A/C room will be provided between two full tickets.
• Family consisting of more than two members will be provided an extra mattresses in their room. For child independent seat booked will only be provided a separate seat in bus journey and separate mattress in the room. Hotel rooms are not very big so maximum one extra bed will be arranged in room.
• Breakfast, Tea, Lunch Dinner will not be provided in the hotel room.
• In Bedri Kedar, Gangotri, Yamunotri, regular Tour, room will be provided between Two / Three / Four passengers will be accommodated in a room.
• Washing of clothes in hotel rooms is strictly prohibited.
• Tourists will have to use their own towel / soap etc. in hotel rooms.
• Double Bed Room will be arranged among 4/5 members during the short stay required for bath and fresh up.
• Hotel rooms are booked in advance. As such the same will be provided and vacated as per check in and check out time of the Hotel. Members will have to co-operate accordingly. In case of provision of less number of Rooms by the Hotel management due to any reason, Rooms will be arranged in other Hotel and the members will have to accommodate themselves accordingly and will have to co-operate. No kind of refund will be given by the Tour operator. For any reason if the arrangements of stay are made at the place other than the actually booked, the members will have to accept such arrangements and no kind of any refund will be made by the Tour operator.
• Child (5-11 yrs) with extra bed rate will be given only mattress in the parents room. Child up to 4 years will not be given any extra bed and no seats in train and bus.
• A single Tourist seeking separate room facility will have to pay extra half room Tariff rate of the Hotels Booked.

Personal Expenses :

• Personal expenses such as Coolie Charges, Ponny, Doli, Kandi, Rope Way, Timber Trail, Golden Beach Entrance charges, Hot Water, Room Heater, A/C. Charges, Airport TAX, Mineral Water etc. are not included in the Tour price and it shall be borne by the PASSENGER/S ONLY.

List of Articles to be Carried :

• Small bag of 22" X 18 "" bedding ( for Rail Journey, Air pillow, Bed sheet, Blanket only ), clothes, towel, tooth paste, brush, glass, water bag, torch, knife, additional lock, chain for bag during rail journey, personal medicines etc. are required to be carried for convenient journey. Tourists joining hill station programmes are required to carry woolen clothes also. Members are advised to get their luggage / baggages insured.
• Leh - Ladakh / Amarnath / Chardham / Kailash Mansarover Tour Passanger Carried Minmum Luggage ( Max. 1 bag )